Quality Policy
- Meet the needs and expectations of our customers end-to-end with the most appropriate service solutions
- Ensuring efficiency, increasing employee and customer satisfaction
- To realize projects and services to meet the needs and expectations of our stakeholders with the participation and effort of all our employees
- To realize the service activities necessary to increase our domestic and international Sunday shares
- Ensuring that our employees receive trainings that improve the quality of the service offered and improve their personal skills
- Ensure that customer needs are met in accordance with applicable primary and secondary regulatory requirements
- Maintaining customer satisfaction
Service Management Policy
- Project, installation, consulting services
- Outsourcing services
- Infrastructure services
- On-site and Field Support Services
- After sales warranty support services
Information Security Policy
- Against any threat that may occur from within and outside, knowingly or unknowingly protecting the organization's assets,
- Protect against access by unauthorized persons who will try to disrupt the confidentiality and integrity of information,
- The three basic elements of the Information Security Management System in all activities carried out are confidentiality, integrity,ensuring access,
- Providing information security trainings to raise awareness by giving them to all personnel,
- Create and maintain Risk management,
- Ensuring sensitive protection and storage of confidential information belonging to customers,
- Ensuring the security of personal data in accordance with the Personal Data Protection Law,
- Accessibility to information and meeting business requirements for information systems.
Customer Satisfaction Policy
- Deal with feedback from our customers with a traceable structure and inform the customer of the solution or situation,
- Using all the resources we have to convert to customer satisfaction, to be for long-term relationships with our customers,
- View each customer notification as an opportunity for continuous improvement,
- Evaluate our customer's notifications objectively and transparently in accordance with legal requirements with the participation of all employees, with confidentiality.
